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Sprint Opens Call Center In New Salem, Wisconsin
| | Sprint - 12/22/2007 | | |
Sprint opened to the doors today to a new business customer call center in West Salem, Wis.
The new call center will employ approximately 200 employees by spring 2008.
The expanded operations will provide Sprint business customers enhanced care support, with a more proactive and personal level of service from care representatives, according to the company.
The call center will eventually be equipped with specialized call-routing capabilities that will enable business customers to receive quicker service from representatives who are familiar with customers' account histories and understand their specific needs. The center will provide all aspects of customer service to small business and corporate accounts, including general care and basic troubleshooting.
"The opening of our West Salem center helps Sprint enhance our corporate and small business customers' experiences when they need support," said Lori Lockhart, director of the West Salem center.
The new center is part of Sprint and Nextel investing $28 million to expand its networks in Wisconsin during 2007.
| | | | Number of Employees: | 200 | | Square Footage: | NA | | | | Contact Name: | Lori Lockhart | | Contact Phone: | NA | | Contact Email: | Na | | Web Address: | NA | | City: | West Salem | | State: | Wisconsin | | Country: | US | | |
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