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Comcast Opens New Center in Newark Delaware
| | Comcast - 4/17/2007 | | |
Governor Ruth Ann Minner and the Delaware Economic Development Office today announced that Comcast Cable Eastern Division plans to open a new 800-seat, state-of-the-art customer support center in Newark, Del. The company will hire an additional 300 employees in Delaware by the end of 2007, and expects to hire up to 500 additional local employees in 2008.
Comcast currently employs approximately 1,300 individuals throughout the state of Delaware. The new center will have no impact on the operations or employment at their current call center located in New Castle County, which employs approximately 550 people. The new customer support center will handle customer service, sales and support for all of Comcast products and services. Comcast expects to have its first employees situated there late this summer, with a grand opening event slated for end of year.
Situated at a former Bank of America site, Comcast plans to invest an estimated $5.2 million in 2007 and an additional $2.8 million in 2008 for capital expenditures at the site. The Delaware Economic Development Office also offered Comcast a performance-based Strategic Fund Grant in the amount $266,916 for sustainable wage jobs with base salaries more than $40,000. The investment will have a value-added impact of $15.6 million on the Delaware economy.
The 115,000 square-foot center will provide support for Comcast customers in the northern Delaware and greater Philadelphia areas. The space will feature state-of-the-art technology and a host of employee-oriented amenities including an exercise center, cafeteria, auditorium, break rooms, training/meeting facilities and convenient on-site parking, and is located just off I-95, convenient to a host of shopping, restaurants and entertainment venues.
“This is a positive shot in the arm for the Newark region,” said DEDO Director Judy McKinney-Cherry. “As a result of Delaware’s high concentration of credit card and other banking activity, we have become a preferred location on the eastern seaboard for both data centers and inbound/ outbound call centers. We welcome the addition of Comcast as another quality company and employer, joining the long list of premier companies that have chosen Delaware as a location to start and grow their businesses.”
Comcast has experienced phenomenal growth in all aspects of its business, with an emphasis on the Triple Play bundle of video, high-speed Internet and residential phone service, introduced in Northern Delaware last spring. The company expects to end 2007 with more than one million Comcast Digital Voice customers, and is seeing unprecedented growth in its Digital Cable business, with more than three million subscribers who used its ON DEMAND service almost half a billion times last year.
| | | | Number of Employees: | 800 | | Square Footage: | 115,000 | | | | Contact Name: | NA | | Contact Phone: | NA | | Contact Email: | NA | | Web Address: | NA | | City: | Newark | | State: | England | | Country: | US | | |
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